《企业绩效管理（英）》PPT课件 江西财经大学 黄彬云

 
课件内容： 
0.0 Introduction to the Course 课程简介 
Introduction to the Course 课程简介 
Chapter 1 Fundamentals of Performance Management 绩效管理基础 
1.1 What is Performance Management? 什么是绩效管理？ 
1.2 Differences between Performance Appraisal and Performance Management   绩效考核与绩效管理的区别 
1.3 Contributions of Performance Management  绩效管理的贡献 
1.4 Disadvantages/Dangers of Poorly Implemented Performance Management Systems  绩效管理系统实施不当的劣势/风险 
1.5 Purposes of Performance Management   绩效管理的目的 
1.6 How is Performance Management Linked with Reward System 绩效管理与报酬体系怎样联系起来 
1.7 Terminology for Chapter 1 第1章专业词汇中英文对照表 
Quiz for Chapter 1 第1章测验 
Chapter 2 Performance Management Process 绩效管理过程 
2.1 Overview of Performance Management Process  绩效管理过程概述 
2.2 Performance Planning 绩效计划 
2.3 Performance Execution  绩效执行 
2.4 Performance Assessment  绩效评价 
2.5 Performance Review绩效反馈 
2.6 Terminology for Chapter 2 第2章专业词汇中英文对照表 
Quiz for Chapter 2  第2章测验 
Chapter 3  Development and Trends of Performance Management 绩效管理的发展与趋势 
3.1 Evolution of Performance Management   绩效管理的演变 
3.2 Integration with Other Human Resources and Development Activities  与其他人力资源及开发活动的融合 
3.3 Key Characteristics of an Ideal Performance Management System   理想绩效管理系统的关键特征 
3.4 Trends of Performance Management  绩效管理的趋势 
3.5 Terminology for Chapter 3 第3章专业词汇中英文对照表 
Case for Module 1-第一模块案例 
Further Reading for Module 1 第一模块延伸阅读 
Quiz for Chapter 3 第3章测验 
Chapter 4 Strategic Performance Measurement (SPM) 战略性绩效测量 
4.1 Why Fail to Execute Strategy?   为什么战略执行不力？ 
4.2 An Overview of Strategic Performance Measurement 战略性绩效测量概述 
4.3 Organization’s Internal Conditions for Strategic Performance Measurement 战略性绩效测量的组织内部条件 
4.4 Framework of Strategic Performance Measurement: Skandia Navigator 战略性绩效测量框架：斯堪迪亚导航仪 
4.5  Framework of Strategic Performance Measurement: Performance Prism 战略性绩效测量框架：绩效棱柱 
4.6 Terminology for Chapter 4 第4章专业词汇中英文对照表 
Quiz for Chapter 4 第4章测验 
Chapter 5 Designing a SPM Framework: Balanced Scorecard and Strategy Map 设计战略性绩效测量系统：平衡计分卡与战略地图 
5.1 Development of the Balanced Scorecard 平衡计分卡的发展历程 
5.2 Three generations of the BSC 三代平衡计分卡 
5.3 Structure of the BSC 平衡计分卡的结构 
5.4 Principles of the  BSC 平衡计分卡的原理 
5.5 The building blocks of the BSC: Mission, Values, Vision and Strategy 平衡计分卡的基础：使命、价值观、愿景和战略 
5.6 How to develop a Strategy Map   怎样建构战略地图 
5.7 Terminology for Chapter 5 第5章专业词汇中英文对照表 
Quiz for Chapter 5   第5章测验 
Chapter 6 Designing a SPM Framework: Organization-wide Key Performance Indicators (KPIs)  设计战略性绩效测量系统：组织层面关键绩效指标 
6.1 The System of Organization-wide Key Performance Indicators (KPIs) 组织层面关键绩效指标体系 
6.2 Four Types of Performance Measures 绩效指标的四种类型 
6.3 Foundation Stones of Organization-wide KPIs 组织层面关键绩效指标的基础条件 
6.4  Six Stages of Developing KPIs (1) 开发KPI的六个阶段(1) 
6.5  Six Stages of Developing KPIs (2) 开发KPI的六个阶段(2) 
6.6 Terminology for Chapter 6 第6章专业词汇中英文对照表 
Case for Module 2-第二模块案例 
Further Reading for Module 2 第二模块延伸阅读 
Quiz for Chapter 6   第6章测验 
Chapter 7 Measuring Performance 测量绩效 
7.1 What is Performance? 什么是绩效 
7.2 Determinants of Performance 绩效的决定因素 
7.3 Dimensions of Performance 绩效的维度 
7.4 Approaches to Measuring Performance—Trait, Behavior and Result 测量绩效的方法——特质法、行为法和结果法 
7.5 Terminology for Chapter 7 第7章专业词汇中英文对照表 
Quiz for Chapter 7 第7章测验 
Chapter 8 Measuring  Behaviors and Results 行为和结果的测量 
8.1 How to determine key accountabilities?怎样确定关键职责 
8.2 How to set Performance objectives? 怎样设定绩效目标？ 
8.3 How to Set Performance Standards 怎样设定绩效标准？ 
8.4 How to Measure Behaviors？怎样测量行为？ 
8.5 Comparative Measurement Systems 相对评价体系 
8.6 Absolute Measurement Systems 绝对评价体系 
8.7  Terminology for Chapter 8 第8章专业词汇中英文对照表 
Quiz for Chapter 8 第8章测验 
Chapter 9 Gathering Performance Information 绩效信息收集 
9.1 How to design performance appraisal forms?怎样设计绩效考核表 
9.2 Appraisal or Review Period 绩效考核或绩效反馈周期 
9.3 Formal Performance Management Meetings 正式的绩效管理会议 
9.4 Who should Provide Performance Information 由谁提供绩效信息？ 
9.5 Reasons for Rating Distortion 评价扭曲的原因 
9.6 Terminology for Chapter 9 第9章专业词汇中英文对照表 
Quiz for Chapter 9  第9章测验 
Chapter 10 Ensuring the smooth-going of a Performance Management System 确保绩效管理体系的顺利推行 
10.1 Communication Plan and Appeal Process 沟通计划和申诉 
10.2 Rater Training Programs 评价人培训计划 
10.3 Rater errors 绩效评价误差 
10.4 Pilot Testing, Ongoing Monitoring and Evaluation 试运行和持续监控 
10.5 Culture and System Implementation 文化与绩效管理系统推行 
10.6 Terminology for Chapter 10 第10章专业词汇中英文对照表 
Case for Module 3 第三模块案例 
Further Reading for Module 3 第三模块延伸阅读 
Quiz for Chapter 10 第10章测验 
Chapter 11 Performance Management and Employee Development 绩效管理和员工开发 
11.1 Personal Development Plans (PDPs)  个人开发计划 
11.2 Types of Development Activities 开发活动的类型 
11.3 Direct Supervisor’s Role in Creating PDPs 直接主管在设计个人开发计划中的作用 
11.4 360-degree Feedback Systems 360度反馈体系 
11.5 Objectives & Key Results (OKRs) 目标和关键结果法 
11.6 Terminology for Chapter 11 第11章专业词汇中英文对照表 
Quiz for Chapter 11 第11章测验 
Chapter 12 Performance Management Skills 绩效管理技能 
12.1 What is Coaching? 什么是辅导 
12.2 Coaching Styles 辅导风格 
12.3 Observe and document performance 观察记录绩效 
12.4 Give Feedback 开展绩效反馈 
12.5 Terminology for Chapter 12 第12章专业词汇中英文对照表 
Case for Module 4-Can an airline cut turn times without adding staff 第四模块案例-航空公司可以不裁员减少周转时间吗?？ 
Further Reading for Module 4 第四模块延伸阅读 
Quiz for Chapter 12   第12章测验