《企业文秘英语》PPT课件 卢丽虹 广东水利电力职业技术学院

 
课件内容： 
第1章秘书礼仪 
01-01Secretarial Ethics 
01-02Fundamentals of Secretarial Etiquette 
01-03Intercultural Communication Awareness for Secretaries 
01-04秘书礼仪实训 
第2章文书写作 
02-01The Format of Business Emails 
02-02Introduction to the External and Internal Business Emails And the Writing Skills 
02-03Introduction to the Writing Skills About 5 Kinds of Different Business Emails 
02-04文书写作实训 
第3章招聘面试 
03-01Learning How to Write a Resume 
03-02How to Write a Job Advertisement 
03-03How to Prepare a Job Interview 
03-04招聘面试实训 
第4章来访接待 
04-01Useful Expressions on Reception 
04-02Reception Etiquettes 
04-03Deliver a Well-mannered Reception 
04-04来访接待实训 
第5章电话沟通 
05-01Useful Telephone English 
05-02Telephone Etiquettes and Effective Telephone Communication 
05-03How to Deliver Telephone Sales 
05-04电话沟通实训 
第6章演说展示 
06-01How to Give  an Effective  Presentation 
06-02How to  Make a  Presentation 
06-03Different  Graphic Aids 
06-04演说展示实训 
第7章会务组织 
07-01Meeting Types 
07-02Meeting English 
07-03How to Organize a Meeting 
07-04会务组织实训 
第8章档案整理 
08-01The Skills and the Responsibilities 
08-02The Basic Knowledge of File Management 
08-03How  to  Create an Effective Filing System 
08-04档案整理实训 
第9章财务协助 
09-01Financial Documents 
09-02Balance Sheet 
09-03Payroll Sheet Composition 
09-04财务协助实训 
第10章营销协助 
10-01Duties and Responsibilites of Sales 
10-02How to Market Your Product 
10-03After Sale Service Measures 
10-04营销协助实训