课件内容:
第1章Work as Tour Guide
01-01Work as Tour Guide
第2章Reception Procedures
02-01Preparation for Tour
02-02Meeting the Guests
02-03Check-in
02-04Itnerary Discussion
第3章Sightseeing Srevices
03-01En Route
03-02Sightseeing-Millennium City Park
03-03Sightseeing-Shaolin Temple
03-04Dinning,Shopping&Enteratinmeng
03-05Handling Complaints
第4章Departure Services
04-01Check-out
04-02Farewell
第5章Practical Training in School
05-01Practical Training
第6章Practical Training Outside
06-01Preparation for Tour
06-02Meeting the Guests
06-03Check-in
06-04Itnerary Discussion
06-05En Route
06-06Sightseeing-Baling Park
06-07Dinning,Shopping&Enteratinmeng
06-08Handling Complaints
06-09Check-out
06-10Farewell
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